"I love what I do and the people I work with, and couldn’t see myself doing anything else."
Read More...Growing up as a little girl from Hawaii I always knew that I wanted a career where I wanted to help people; however, I wasn’t sure in what capacity that would be. I became interested in the criminal justice world when I took an Introduction to Criminal Justice class in college and fell in love with what I was learning. Throughout my college career, I thought that I would use my love for criminal justice and channel that into working to become a lawyer. During my senior year, my school offered a brand new class that explored the world of emergency communications. Emergency communications/dispatch was never talked about in any of my other classes so I thought this would be a good opportunity to not only help my school critique the class, but also to learn more about the field. Needless to say, I found my calling.
I dispatched previously for another agency for two years before relocating and finding my forever home here with Thornton PD. Within my short year and a half here I have trained on all police and fire channels, have become Certified Training Officer, and I am currently working on a large collaborative communication project with police officers and dispatchers.
There is nothing more rewarding to me than the work that I do as dispatcher. I get to help people through a state of emergency and am often the one to get them through one of the hardest days of their lives. I also take pride in knowing that I am helping to keep our officers safe so they are able to return home to their families every night. As a dispatcher, I get to be the “calm in the eye of the storm”. Knowing that I can make a difference in a person’s life makes me come back for more, every time. I love what I do and the people I work with, and couldn’t see myself doing anything else.
"My favorite part of this job is how no two days are alike; there is never a dull moment."
Read More...I grew up in Thornton, attending elementary, middle and high school here. I also did competitive gymnastics at the Thornton Recreation Center! When I was a little girl, I always wanted to be a nurse or teacher so I could help people. After I graduated from Horizon High school I went to college in Denver and graduated with my teaching license in elementary education. Not able to find a job in that field, I got a job dispatching which later lead me to apply to be a dispatcher for the City of Thornton. I still remember the day they called me to come in for an interview, I was so excited to finally get a chance to work in the city I knew and loved.
I have been working in dispatch for six years and couldn’t be happier! My favorite part of this job is how no two days are alike; there is never a dull moment. I enjoy helping the community I grew up in and seeing it continue to grow. Shift work was a new concept to me prior to working here. It can be hard on your family to be gone nights, weekends and holidays which is why I am thankful that my family is supportive. We have learned to make adaptions so that we can still enjoy life even though I work shift work. At the end of the day as long as I know that I did my very best, that’s most important to me.
My favorite part of working for the City of Thornton is how supportive they are. I get training opportunities to help me grow in my career and continue to be challenged. I recently obtained my RPL (Registered Public Safety Leader) which is a year course that helped me gain so much knowledge that I can use at work and in my personal life. I participate in several different committees within the city and in dispatch that allow me to network and be a part of new ideas. I’m a believer in always trying to better myself through learning, experience and training and I feel like this department supports me in that belief.
"It is something that is engaging and enjoyable, and it is a field that I’m proud to be involved in."
I wanted to find something new where I would feel truly helpful with the knowledge that I was doing something good for my community. In finding Thornton’s Police and Fire Dispatch, I have found a job that is unique, enjoyable, and that I am enthusiastic with learning more about each day. I have found a job where each day is unique and the work being done is important to our citizens and emergency personnel. It is something that is engaging and enjoyable, and it is a field that I’m proud to be involved in. Even after being in this position for about 3 years, I am excited to keep learning about all the different aspects of the job.
"I had no idea what I wanted to do, but I knew I wanted to continue helping others."
Read More...I was born and raised in Baghdad, and as a child I knew nothing but war, injustice, persecution and fear. I escaped to America when I was ten. At 18, I graduated from high school and, wanting to serve the country that gave me my freedom, I enlisted in the Marines. After an injury ended my military career, I had to choose a different career path. I had no idea what I wanted to do, but I knew I wanted to continue helping others. I wanted to be that light in the dark, for those going through the darkest of times. In October of 2010, thanks to a recommendation from a friend, I began my dispatching career in Virginia.
In 2016, wanting to be closer to family, I decided to move back to Colorado. Numerous agencies were hiring, and with years of experience I felt like my chances of getting hired were good with most of the agencies, but I didn’t want to work for just any agency. I applied at only one agency and that was the City of Thornton. I grew up in this city and I’d grown fond of not only the city, but its citizens and its first responders.
Being a dispatcher can be mentally and emotionally draining but at the end of the day, it is extremely rewarding and I would not give it up for the world. No two work days or calls are the same. I’ve been with Thornton for three years and I can honestly say I look forward to coming to work because while I am away from my home family, I am with my shift family. A family that comes together when disaster strikes and is not only there for the city, its first responders, but for each other as well.